Vacancy
Vacancy – Receptionist / Practice support team member
Rowleys is an independent accountancy firm working across the East Midlands, with our office based in Leicester, near Junction 21 of the M1. We are a forward-thinking firm who are continually investing in our people and their development. We are looking for like-minded individuals to join our team and be a part of our future growth.
Job description – Receptionist / Practice support team member
Full time Receptionist / Practice support team member within a firm of Chartered Accountants.
Salary- Competitive plus benefits
Schedule: 37.5 hours per week Monday to Friday
Required Skills
- Experience of reception work
- Be computer literate
- Have excellent verbal and written communication
- Good telephone manner
Duties Include
- Ensuring all clients receive a warm welcome and the highest quality service to make the best first impression possible
- General admin duties which will include scanning, photocopying and other ad hoc admin duties
- Manage all workloads efficiently, profitably and in accordance with the Company’s procedures
- Deliver an excellent level of customer service, managing and exceeding client expectations, responding to all ad hoc queries in a timely manner
- Provide cover for team members in their absence
- Answering incoming calls to ensure all calls are answered in a timely manner and calls transferred as efficiently as possible
- Organising the meeting rooms and ensuring they are kept tidy and stocked appropriately
- Arranging catering for any on site events, training sessions or meetings and maintaining stocks of consumables such as biscuits, chocolates and mints, replenishing as necessary
Benefits of working at Rowleys
- Competitive market rate salary
- Salary sacrifice schemes
- Performance developement
- Open plan office space
- Death in service benefit
- Free onsite parking
- Healthshield
- 34 days’ holiday
- Private health insurance
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
